The Service Edge : 101 Companies That Profit From Customer Care (Ron Zemke)

Name: The Service Edge : 101 Companies That Profit From Customer Care (Ron Zemke)
Brand: Librairie-en-ligne.com
SKU: 2655
Price: 18.95 CAD
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Condition: Usagé - Bon Titre: The Service Edge : 101 Companies That Profit From Customer Care Auteur: Ron Zemke, Dick Schaaf Format: Couverture rigide Éditeur: NAL Books ISBN-10: 0

The Service Edge : 101 Companies That Profit From Customer Care (Ron Zemke)

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